Caretaker and maintenance work
Regular inspections and minor repairs so the common parts of the building work safely.
Well-organised caretaker maintenance stops small faults from growing into bigger and more expensive problems. We tailor the scope of tasks to each building and define it clearly in agreement with the owners.
Caretaker and maintenance work can include:
- regular inspections of the building and common areas,
- replacing bulbs, switches, fuses and damaged light fittings,
- minor repairs to shared windows, doors, locks and fittings,
- adjusting timer switches and door closers,
- minor repairs to paintwork and tiling,
- recording faults found and work done,
- monitoring shared equipment and fire safety equipment,
- other agreed tasks on the common parts of the building.
More demanding work is handed over to suitably qualified contractors, and where needed we coordinate quotes, dates and supervision of the work.
Regular inspections prevent bigger costs
Regular rounds cover the common areas, lighting, doors, windows, cellars, attics and the area around the entrance. Faults are recorded, minor ones are fixed on the spot, and for more demanding ones we prepare a proposal for further action. How often inspections take place depends on the size and age of the building.
What is not caretaker work?
Work that requires special qualifications or mandatory inspections is carried out by authorised contractors. This includes, for example, servicing lifts, heating and gas equipment, electrical installations and fire safety systems. As the manager we make sure inspections are ordered, deadlines are tracked and reports are kept in the building's records.
Common parts and your flat
Caretaker work covers the common parts of the building. Repairs inside an individual flat or business unit are not a common cost, so the owner orders and pays for them. If you are not sure whether a fault is in a common part or in your own unit, report it anyway and we will check.
How do I report a fault?
Report faults in common parts through the portal (opens in a new window) at any time, even at night. The report gets a number, and with the code from the confirmation you can follow what is happening. How to describe the problem so we can check it quickly is explained in How to report a problem correctly.
Report urgent matters by phone on the number published on the Contact page. What counts as an urgent fault is explained in the frequently asked questions.
Costs
Caretaker costs are common costs of the building and are shown on the monthly cost statement. How to read the individual items is explained on the page Clear payment slips.
Frequently asked questions
Who replaces a blown bulb in the corridor?
Lighting in common areas is a common part of the building, so it is fixed by the caretaker or a contractor we organise. Report the fault on the portal.
Will the caretaker also fix a fault in my flat?
Not as a common cost. Repairs inside a flat are the owner's responsibility. If you are not sure whether the fault is in a common part, report it and we will check.