Staircases, corridors and entrances are residents' everyday routes, and in an emergency they are also important for evacuation and access for rescuers. Every user of the building can help keep them in order.
Keep passageways clear
Do not leave items where they block walking, opening doors or access to equipment. This also applies to furniture during a move, building materials and packaging waste. Use the designated areas for storage in line with the building's rules.
Report faulty doors and lighting
Report doors that do not close properly, damaged handles, broken glass and lights that don't work. Do not hold fire doors open with wedges or other objects. Do not tamper with safety equipment yourself.
Close the entrance door
Direct visitors and contractors to the person who called them. Do not leave access codes and keys in publicly accessible places. If you lose a key or access device, inform the person responsible for the building.
How to report a hazard?
Give the address, entrance, floor and exact location of the problem. Add a photo if you can take one safely. Submit the report through the Practic portal (opens in a new window).
In case of fire or other immediate danger, call 112. Follow the building's instructions and those of the rescuers. An online report is no substitute for calling for help.